Full-time | Hanoi, Vietnam 1. JOB RESPONSIBILITIES: Conduct in-depth research across the US-UK markets to identify consumer trends, customer insights, and profitable niches for Print-on-Demand (POD) products, with a strong focus on Customized / Personalized products. Take full ownership of the product development process, from idea generation to commercialization. Collaborate closely with cross-functional teams to develop, test, and launch new products. Monitor product perf

Full-time | Hanoi, Vietnam 1. JOB RESPONSIBILITIES: Research market trends, customer preferences, and emerging niches to generate creative product ideas for the U.S. e-commerce market, with a focus on Print-on-Demand products. Collaborate closely with cross-functional teams, including Designers and Customer Support, to refine and finalize product concepts. Research and analyze market trends, competitors, and customer demands to develop new products. 2. REQUIREMENTS: English

Full-time | Hanoi, Vietnam 1. JOB RESPONSIBILITIES: Provide customer support and order assistance via email and social media (English communication). Response templates and training will be provided. Handle order-related inquiries, process customer requests, and resolve complaints in accordance with company procedures. Receive comprehensive onboarding and training, with opportunities to advance to a Team Leader position based on performance and potential. 2. REQUIREMENTS: Goo